Change & Cancellation Policy

We understand that life can be busy and sometimes canceling appointments is necessary. To ensure we provide excellent service to all our clients, we ask for your cooperation with the following cancellation policy:

New Patients (Initial Sessions)

• 48+ Hours Notice: No fee or penalty.

• 24 to 48 Hours Notice: You may reschedule once without a fee. If you need to reschedule a second time, a $20 fee will apply.

• Less than 24 Hours Notice: A $20 fee will be charged to reschedule your appointment.

Active Patients (Follow-Up Sessions)

• Booking Requirement: A 50% deposit of the full consultation fee is required to schedule a follow-up appointment.

• 48+ Hours Notice: No fee or penalty.

• 24 to 48 Hours Notice: The remaining 50% balance of the consultation fee will be charged to reschedule.

• Less than 24 Hours Notice: The remaining 50% balance PLUS a $20 fee will be charged to reschedule.

Membership Patients

• 48+ Hours Notice: No fee or penalty.

• 24 to 48 Hours Notice: You may reschedule one session per month without a fee. If a second cancellation occurs within the same month, that session will be forfeited.

• Less than 24 Hours Notice: A $20 fee will be charged to reschedule the appointment.

Emergency Cases

We understand that unforeseen circumstances happen. If you have a medical or personal emergency, please contact us as soon as possible, and we will do our best to find a solution.

To avoid charges, please aim to cancel or reschedule with at least 48 hours advance notice.

We appreciate your understanding and cooperation in helping us maintain an efficient scheduling process.

Thank you for committing to your health and wellness!